Key Account Manager

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Chesterfield, MO 63005

Do you enjoy building and maintaining strong relationships with customers?  Would you like to help grow our company by acquiring new customers and increasing sales opportunities with key accounts?

If so, join Strategic Retail Partners, Aerial Bouquets Division in Chesterfield, Missouri as a Key Account Manager!

Driven by our mission to exceed the expectations of on-the-go consumers, Strategic Retail Partners has grown from a regional distributor of sunglasses founded in 1969 into an international leader of in-store merchandising solutions. We have built relationships with thousands of international, national, and regional retailers who rely on our customized solutions in more than 70,000+ locations across the U.S. and Canada. With warehouse facilities in several states and service representatives covering all regions of the country, there isn't a retail location we can't service.

Duties/Responsibilities:

  • Develop long-term relationships with key decision-makers to maintain business and account growth.
  • Identify new sales opportunities within existing accounts and through new B2B customer acquisition.
  • Manage communications between key clients and internal teams.
  • Resolve key client issues and complaints in a timely and professional manner.
  • Collaborate with internal teams (marketing, operations, customer service) to ensure seamless service delivery.
  • Monitor and analyze customer sales data to provide continued sales growth.
  • Present, promote, and sell products/services using a consultative sales approach.
  • Follow through on catalog program presentation schedule making sure all deadlines are met and executed properly. 
  • Work with the Sales & Marketing Director to develop sales strategies to achieve revenue and growth targets.
  • Work with the Key Account Coordinator to execute data management for customers. 
  • Understand balloon artistry and train customers. 
  • Travel to customer locations to train, educate, and assist in store sets. 
  • Understand seasonal demand, event trends, and client needs to recommend appropriate products and quantities.
  • Attend trade shows, client meetings, and industry events as required.

Benefits and Perks:

  • Medical, dental, and vision insurance
  • Company paid short term disability and life insurance
  • Paid holidays and floating holidays
  • Flexible PTO plan
  • 401(k) with company match
  • Tuition Reimbursement
  • Employees paid weekly

We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The gross base annual salary is $72,000 plus an excellent commission plan and benefits package. 

  • Bachelor’s degree in marketing, business administration, sales, or relevant field or applicable experience in lieu of degree.
  • Minimum of  four years of experience in sales, account management, or a related field; balloon industry experience is preferred.
  • This position may be performed remotely for candidates with prior balloon/industry experience. Candidates without direct industry experience must be based in or willing to relocate to the Chesterfield / St. Louis, Missouri area.
  • Ability to analyze data and sales statistics and translate results into better solutions.
  • Strong computer skills, proficiency in Microsoft Office Suite, especially Excel, and knowledge in Microsoft Dynamics is a plus.
  • Proven results of delivering client solutions and meeting sales goals.
  • Ability to manage multiple accounts and priorities effectively while still meeting deadlines.
  • Willingness to learn balloon artistry and train customers.
  • Ability to travel 30% to key client locations.
  • Ability to work in a hybrid environment and manage time and duties independently when working remotely.  
  • Strong planning, time management, and organizational skills.
  • Goal-oriented, organized team player.
  • Self-motivated and self-directed.
  • Excellent interpersonal relationship skills and a people person.
  • In-depth understanding of key company clients and their position in the industry.
  • Eager to expand the company with new sales, clients, and territories.
  • Excellent verbal, written, listening and presentation skills.
     
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