Order Management Coordinator

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SAPULPA, OK 74066

​​​​​​​Do you have great attention to detail?  Are you experienced with Microsoft Excel?

 If so, join SRP as an Order Management Coordinator in Sapulpa, Oklahoma!

Driven by our mission to exceed the expectations of on-the-go consumers, Strategic Retail Partners has grown from a regional sunglass distributor founded in 1969 into an international leader of in-store merchandising solutions. We have built relationships with thousands of international, national, and regional retailers who rely on our customized solutions in more than 70,000+ locations across the U.S. and Canada. With warehouse facilities in several states and service representatives covering all regions of the country, there isn't a retail location we can't service.

Duties/Responsibilities:

  • Accurately enter and process customer orders.
  • Resolve issues that may arise during the order process.
  • Coordinate with warehouse and shipping teams to facilitate timely order fulfillment.
  • Pull out of stock and tracking information.
  • Update relevant databases.
  • Provide updates to customers on the status of an order.

Benefits and Perks:

  • Medical, dental, and vision insurance
  • Company paid short term disability and life insurance
  • Paid holidays and floating holidays
  • PTO & employees are paid weekly. 
  • 401(k) with company match
  • Tuition Reimbursement 

We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The gross hourly range is $18.50.

  • Minimum of two years of experience in customer service or order management.
  • Proficiency Microsoft Office and basic Excel skills required.
  • Experience with Oracle preferred.
  • Knowledge of order management principles and best practices preferred.
  • Excellent organizational, time management and written and verbal communication skills.
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team
  • Ability to identify and resolve issues that may arise during the order process, coordinating with warehouse and shipping teams to facilitate timely order fulfillment.
  • Ability to work on computer for long periods.
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